Data Recovery for my Western Digital Hard Drive
A quick ‘snapshot’ look at the statistics of the brands of hard drives that came to us for data recovery revealed something that really stood out.
I took a small sample of the last 50 requests for online quotes from the website over the past few days. In just the last 50 quote requests that were submitted online, 24 were for Western Digital hard drives! This is relative to the number of hard drives that that are checked in for recovery as well.
By no means am I singling out Western Digital, with the their brand being one of the oldest and most recognizable in the I.T. field as a whole, I would venture to say that there are just as many, if not more WD’s that have been functioning much past their predicted life expectancy.
Now math was never a strong suit for me, but even I can see that that equals 50%. In defense of Western Digital, I have always said that these statistics are somewhat skewed simply by the sheer dominance that they hold in the hard drive market. We’ve always seen “Western Digital”, “Western Digital Data Recovery“, and “Western Digital Passport Recovery” in our Google analytics. However with the further consolidation of hard disk drive manufacturers, it’s quite clear to see the rise of WD’s that are sent to us for Data Recovery. Once again, in defense of Western Digital, I must reiterate that there are just that many Western Digital drives in use.
For example, we may bring in an older WD600BB, 60GB WD internal IDE that has been functioning fine with zero issues for years, but now is suddenly no longer being recognized by the BIOS. (How can the average computer user access any files from a hard drive in which a computer does not even know exists?) You could certainly always try the hard drive in a different computer to rule out any other issues. However if there is any unusual noises at all, burning smells or burn marks on the hard drive, this is not advised. Things could go from bad to worse in a heartbeat.
This smaller capacity Western Digital could easily be directly followed into the lab by a larger Western Digital 4TB My Book Essential USB 3.0 that was accidentally dropped.
Another interesting fact is that there are drives that will have extremely premature failures. Some will give tell tale signs such as intermittent problems, possibly noisy, and erratic performance. Some hard drives will spontaneously fail with no advance warning at all. I’ve personally spoken with many clients who have a hard drive that was less than 6 months old, yet now is basically an expensive ‘paperweight’. (Another surprisingly high incident rate. )
It’ also actually pretty startling to see the number of drives that ‘slip out of hands’ or are simply dropped. Western Digital does not have much control over how their products are handled. But I do know of a few external HDD enclosures that in my opinion, were poorly designed for use in a vertical position. This may make room for more desk space, but as you can see by the picture on the left, could also lend itself to be easily knocked over.
Dropped External / Portable Hard Drive
I may not be the most graceful person myself, and I know that this can easily happen, but it still surprises me me as to how many external hard drives get dropped. (Not to mention how many laptop and notebook computers get dropped)
There are a slew of manufacturers that make durable and rugged external enclosures. Some such as ioSafe tout protective features that are designed to military specifications.
Lacie also makes enclosures which advertises a ‘drop-resistant’ aluminum-alloy shell and a shock-resistant rubber bumper.
Knowing what I know about hard drives, how they work, (as well as what can make them not work,) I would rather take the manufacturers word on that, as opposed to verifying myself by dropping a hard drive and then needing data recovery from said hard drive. Often times, a big factor on the amount of internal damage (if any) is whether or not the drive was in use, powered up or powered down, etc.,
Data Recovery is no Substitute for Data Backup
I think I would rather avoid needing a data recovery service altogether by always having a complete backup of any critical data. I know that it has been said ad nauseum to make backups. However for many businesses or individuals who have been through a complete hard drive failure, “once is enough”. The prices for data recovery, the stress of being without your files and even the possibility that it could be unrecoverable generally converts these people into backup believers.
“Make Backups.” Then “Make backups of your backups.”
ECO Data Recovery
1391 N. Military Trail
West Palm Beach, FL ~ 33409